Shipping
- Do you ship internationally?
- The carrier states my order was delivered but I cannot locate my order. What can I do?
- What are your shipping hours?
- What is the shipment status of my order?
Shrooms
- Is it important to take Ultimate Shrooms daily?
- Why mushrooms?
- How should I measure each dose of the Shrooms using a teaspoon?
- What is the nutritional breakdown of mushrooms in general?
- When is the ideal time of day to consume Ultimate Shrooms?
- What is the difference between mushroom fruiting bodies and mycelium-based mushroom products?
Refunds & Returns
View all articlesSubscriptions
- What is auto-ship?
- My credit card was declined, how can I update my information and place my order?
- How can I cancel my subscription?
- How can I put my subscription on hold for a month?
- I did not realize I was subscribed, and I got an email stating my card was charged?
- Can I change the frequency that I receive my auto-order?
Supplements
- Can I take both supplements at the same time?
- What does alkaline or alkalizing mean?
- What does The Ultimate Elixir and Ultimate Shrooms do?
- How long until l will feel the benefits?
- Can I mix the supplements with hot water as well?
- Why do you recommend mixing The Ultimate Elixir with water?
Account
- My username is not working
- Forgot or Reset Password
- How can I find my username?
- I can't log in to my subscription
Discontinued
View all articlesElixir
- Is there any clinical or scientific data on the benefits of an alkaline diet?
- Is it safe to give my child The Ultimate Elixir?
- How do I store The Ultimate Elixir?
- Why are there no sprouts in The Ultimate Elixir?
- How does The Ultimate Elixir taste?
- Can I take The Ultimate Elixir if I am pregnant?
Other
- Are the on the go packets recyclable?
- Are the products safe for children and pregnant women?
- What is Live Ultimate?
- What are the on-the-go packets made of?
- What kind of material is the new pouch made from?
- What are your packing peanuts made of?
Affiliate
- I would like to sign up as an affiliate, how do I do this?
- How are commissions calculated?
- How do i make sure I am on my Affiliate's link
Orders
- How can I cancel my order?
- How can I make sure my discount was applied to my recent order?
- Where is my order?